Five Years of EV Ownership

February 23 is a special day for me. It’s the day that we took delivery of our first EV in 2012. This means that five years ago, today, I joined the rEVolution and picked up my BMW Active E from Long Beach BMW.

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I didn’t even have Level 2 charging installed in the garage on that day and had to plug in the car on 110V.

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In fact, it wasn’t until several weeks have passed until I got our Level 2 charger installed under a grant that covered the charger, but not the installation. It’s a 30A J1772 charger from Chargepoint (CT-500) that is still going strong today (I use this for the Model S predominantly). It’s lost it’s networked feature as the modem in the device is no longer supported.

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What this also means is that February 23 is also a bittersweet day for me as well… As that same Active E was taken from me quite unceremoniously on this same day in 2014.

Time does heal old wounds and I don’t pout when I say Active E anymore.

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Then again, we did add the Roadster and Model S to our garage as we wait for our Model 3 and whatEVer else will take our EV future.

It helps that I can borrow the Roadster when my wife feels generous in letting me use it.

These next two pictures are from when we first picked the Roadster up…

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and how it looks a week ago.

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Here’s the Model S when we picked it up at the Tesla Factory

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at its first Level 2 charge on our delivery weekend first roadtrip (in Sonoma for this shot).

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And this recent shot when I was using the CHAdeMO charger near the Fountain Valley Supercharger from almost two weeks ago.

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And a little nostalgia for those few months that we had more EVs than drivers in 2013-2014.

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That was all three cars scheduled to charge at various times throughout the night on their own chargers.

Unfortunately, didn’t have a better shot of all three cars… Here’s a classic shot of the Model S and Roadster on the Model S first day home.

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In fact, for the past five years since we picked up the Active E  With all three cars (and various loaners and the few EV rentals we’ve done), we’ve added approximately 204,000 electric miles vs. 24,000 gasoline miles (both our own use, and when we lend our lone ICE car to visitors, as well as our use of ICE rental cars).   What’s funny is how much fanfare I had when I first hit 100,000 electric miles, and 200,000 went by and I didn’t even pay attention to it.

I’ve documented the challenges that we’ve had with all three cars and they’ve all pretty much “behaved.” In fact our Model S just replaced its first 12V battery earlier this week. We’ve actually just replaced all four tires on the Model S a few weeks prior (still around 69,000 miles on the Model S).

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To be fair, we did replace ONE of the four tires about 30,000 miles or so ago for a tire failure from driving over a road hazard. But the wear was pretty even, and we replaced all four tires when the tread was around 4/32 for two of the tires, and kept the other two (at 5/32) as “back-up”. The tires are “special order” and I would hate to have a failure and not have a pair ready to swap out (at the same tread.)

I guess what’s really special with driving EV is how “normal” it is for us now.  In the beginning everything felt like it was going to be a challenge.  How we managed to get 54,321 miles in the Active E in the two years that we had it depended a lot on available Level 2 charging.  The infrastructure was there and we planned our trips so that we can recover miles when we got to our destinations.  With the Roadster, we didn’t need to plan as much.  We often had enough range to get back home.  Now with the Model S, it’s even more interesting.  We went Here, There, and EVerywhere as well as the Long Way Round to the Gigafactory Party.  But the fact of the matter is, we picked up the Model S at the Fremont Factory.  Went to Sonoma for wine and then back down to Southern California in November 2013, without much planning.  That’s what EV ownership should be like.  Pick up and go.

Are we there yet?  To me, I’m there.  But to the rest of the world, perhaps we’re getting there.  It’s been a great 5 years and 200,000 miles of EV driving, and I’m looking for more and more EV adventures.  Stay with us and see where electricity will take us.

Tesla Weekend Social 2017, a visit to Paramus, NJ

A week ago, January 21, 2017, my wife and I were on a trip to New York and planned to visit my cousin and the new addition to his family in Randolph, NJ for the day.  This is one of my cousins who had kindly housed us both heading to Maine and back from Maine during our Here, There, EVerywhere cross-country trip of 2015.   We were staying in Manhattan the night before and had some time before we were scheduled to see them on January 21st, so it was a welcome surprise when we received an invite to the first Tesla Weekend Social of 2017. We wanted to see what has changed since the first social that we attended last year.

We received the following email on the 14th of January.

TESLA
Weekend Social
Please join us for a Weekend Social New Year celebration at your nearest Tesla location.

Kick off 2017 alongside fellow owners, enthusiasts and Tesla staff. Family and friends are also welcome. Seasonal refreshments will be provided.

To attend an upcoming event near you, please RSVP below. We look forward to celebrating with you

After some challenges obtaining a confirmation (apparently there were some back-end issues that was communicated to us and eventually fixed,) we were able to get a confirmation to be added to the attendee list at the Paramus, NJ Sales, Service, Delivery Center and Supercharger location.  Since our family commitments were not until the afternoon, we decided to head over to Paramus, NJ to attend the first Tesla Social of the year and to spend a few hours with some New Jersey Tesla folks.

To provide ourselves with the most flexibility for this visit, we rented a car from Hertz.  Unfortunately, unlike our experience renting with Hertz’s On-Demand 24×7 product from a few years ago, there are no longer any electric vehicles in Hertz New York locations (nor is the 24×7 product being offered in the USA.)  So, we had to rely on driving an ICE vehicle for this trip, a Ford Focus.

We arrived at the location about 15 minutes before the scheduled 10:00 am program and secured a spot near the front of the store.  Here is a photograph of the area by the entrance of the store that we parked our rental car in.  We were originally parked right beside the HUGE ICE SUV on the right of the photograph.

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Upon exiting our rental, one of the employees requested my keys to move the vehicle to the back of the store. It’s a rental and I had some items in the car that I didn’t feel comfortable to be in a section that I can’t see the car in, so I asked if he needed to move it, that he move it somewhere closer. He decided to move it to the other side of the parking lot, away from the entrance and across the superchargers at the location.

This location was not nearly as convenient as the customer parking spot that I originally used, but I figured there must be a reason why he needed to move my rental.  However, as you can see from the first photograph, this was a strange request as our original parking spot was right beside a large ICE SUV and another ICE vehicle.

We checked in and signed into the paper sign-in sheet that the store had placed at the entrance.  Here is the walkway to the entrance and the sign in is to the left of the photo.

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Directly ahead of the entrance is your typical Tesla Service Center entrance reception desk. (This is not normally situated in a Tesla Store). Remember, Paramus is a combination Sales, Service, Deliver Center and Supercharger location.

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For the event, the store personnel provided coffee, bagels and other breakfast items along the credenza under the apparel, beside the Design Studio wall.

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I walked around the area to get my bearings and took a peek at the Delivery Center part of the store and saw an X and an S awaiting their new owners.  It seems that the New Jersey folks were not one of the stores that cover the vehicles in some sort of drop-cloth as I’ve seen in other Delivery Centers.

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Not being used to weather, we originally walked in with our winter travel coats and realized that there was no place to keep our jackets.  Rather than wear our jackets the whole time, I decided to return them to the car.  I had to look for the employee who took our rental key to get access to the rental car and place our jackets in there. Once I located that employee, who is nameless, not to protect the guilty, but because he never took the time to introduce himself to me. I found the car tucked in between several inventory Model S that they have on the lot, and not by any customer vehicles.

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The rental car was nicely surrounded by Teslas, but I did not ever notice any other customers vehicles being collected in the same manner as our rental car.

It appears that we were particularly targeted for this as when I walked by my original parking spot.  Another monstrous ICE SUV was parked there and not another Tesla or anything related to the event.  I was a little miffed at this considering the fact that all other customers were able to park in the customer section and our little rental car was summarily moved.  Either way, that’s a section of improvement for Tesla Paramus.  Either valet park all cars, or leave them be.

This particular event at Paramus seemed to be more casual than the other Tesla Social events that we have attended in the past. There did not seem to be an agenda and we spent a long time talking to the Tesla employees and fellow owners before we were brought into the lounge for the group discussion portion of the event.

Prior to being brought into the lounge for the group discussion, we spent a lot of time with two members of the staff who were very attentive and we wanted to commend them. Monica and Joey (didn’t catch last names). Monica moved to Paramus, NJ from Pasadena, CA and Joey who just started a few weeks ago.  They were very eager and helpful.  Monica has been with Tesla for a while and we discussed her move to New Jersey from California as well as my wife’s Roadster and Joey, as a new employee, was effectively being trained by us as long-time owners of Tesla.

Don’t get me wrong, I can spend HOURS talking Tesla with people, it’s just strange to invite a group of owners without seeming to have a plan for their time.

We waited until about 10:45 am before the program started.  However, program might be a generous word for this event.  It seems that it was meant to be very free-flow and I suspect that an agenda and some structure could have helped make the event better. The format was very open and thus had a hard time maintaining a flow.  There were many owners there.

 

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Topics ranged all over the place and it was interesting to hear information that was directly contradictory to advice that I have received in Southern California regarding tire rotations and the like from Tesla Service personnel in New Jersey. Perhaps the difference can be attributed to the difference in climate and weather between the states.  In hearing from those involved at the location, it seems that folks around New Jersey have to go through a lot more tires than I do in Southern California.  I didn’t want to be the cause of ire from other owners, so I politely kept this information to myself.

Another subject that was brought up was regarding the $0.40 per minute supercharger idle fee that was recently enacted by Tesla.  It seems that these concerns are quite universal and the discussion around this was interesting.

After the group discussion wrapped up, a few of the New Jersey owners joined us in conversation as they were intrigued by visitors from California attending their session.  It seems that there is currently not an official Tesla Owners club for the New Jersey area and I spent some time explaining how the Orange County, CA club operates versus its other brethren in other parts of the world.  Several of the New Jersey owners seemed interested in forming one for their area and I handed out club cards for them to reach out for more information.

We also discussed Roadster ownership versus Model S as well as our visit to their state from our trip cross-country and how relatively easy and enjoyable that trip had been.

In the end, it was just as advertised, it was a Tesla Social, but one without an agenda.  I felt that an opportunity was missed in that this was the first social after some drastic changes in ownership for those that take delivery of a Tesla after the removal of the included supercharging for the life of the vehicle policy was replaced with the new pay as you go system.  Additionally, it’s been a few days since the release of the Tesla Model S and Model X 100D top range versions of those vehicles and it would have been good to have been provided some sort of presentation on those.  Alas, this was not the plan for the day.

We spent some time with yet another early Model S owner discussing growing pains and we took our leave so that we can head out to visit my cousin and his family.  We said our farewell to the two Tesla staff members, Monica and Joey, who provided such good company and service and left for the day.  These two counterbalanced the unnamed employee who saw it fit to move our Ford Focus rental while leaving all other vehicles unmolested.

Civil disturbance and Tesla supercharging…

A few months ago, around Thanksgiving Holiday, there have been numerous reports of the Barstow Tesla Supercharger being vandalized and a key route between Nevada and California being taken offline. Our friends at Teslarati (and photo credits to Tony Williams) had great coverage of the event. That event shows the challenge of the current configuration of the Supercharger network and the need for those that travel the long distance supercharger routes to be aware of their options to charge.

Last weekend, January 7, 2017. I found myself running low on charge while visiting family.

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We were 40 miles from home and 39 miles of range left for the car. The family members we were visiting were close to the Tesla Supercharger at the Westfield at Culver City.  I figured to make a pit-stop over there to top up while my better half took care of family commitments.  Rather than risk driving out of charge, I figured to go ahead and top-up.  Besides, January is often a slow month at the mall.

The Culver City Supercharger has a mix of back in and head-in charging stations.  I took one of the stalls that head in as it was not paired with anyone and wanted to get as quick a charge rate as possible.

My plan was to charge to full as it was a slow day.  Besides, I had my iPad on me and took the time to catch up on things while I charged.   I figured that when the station fills up, I can move.  If someone else pulled up and needed to use a stall, I can leave at that time. The entire time I was at the center, the usage was unusually low for this location. I chalked this up to a slow January evening.  With the after holiday sales going on, I decided to head over to the recently opened Starbucks across the parking lot from the supercharger to see if they had any clearance items left.

So, I put my iPad down, stepped out, and looked behind me.

Well, it seems that the mall was unusually empty and I started to take pictures as I saw police vehicles and people mulling about.

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The news was here too, and I thought that was strange.

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There were people standing outside what looks to be a closed mall entrance.

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And there were three more police vehicles parked with no officers in them, nor were their lights flashing.

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I turned the corner to get toward the Starbucks and noticed ANOTHER police vehicle with lights flashing this time.  However, no sign of any officers directing traffic or anything.

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At this side of the mall, the entrance was definitely closed.

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I decided to speak to some of the people and received a wide range of conjecture of what was happening.  Some of their reports ranged from minor things to really serious things that I figured to head back to my car.

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On the way back, I contacted a friend of mine who advised me that the local Culver City news was reporting that there were teenagers in the parking structure about a football field away from the superchargers were causing mayhem and vandalizing parked cars.  He wasn’t sure how accurate the reports were, but that behavior seems to target people IN the parking lot and not at the mall itself.

Needless to say, that motivated me to leave. Prior to departing, however, I made the other owners at the superchargers aware of the reports that I heard and let them make their own decision to stay or to leave.

The reports were finally written and I am linking to the article published in the Culver City News.  I’m glad that these troublemakers didn’t get anywhere close to the superchargers.

This event brings me back to wonder about supercharging and the need to have backup charging sites identified.  In the case of the Culver City Supercharger, it is very close to the original Los Angeles Supercharger at the Hawthorne Design Center or the Redondo Beach Supercharger.

(map screenshot from Teslarati.com)

LAX area superchargers

Granted, we could have plugged in at 120V at the house that we were visiting, but that is cumbersome and events like what happened last week are rare.  I’m just glad that the event was really a “non” event for us, but it could just as easily have been a challenge and one really needs to be more aware of options in charging.  A good part of this blame really is my own, but I assumed that I would have sufficient charge.  The other thing I suppose I should have done more is to take my head off the iPad when I am sitting in my car and charging.  When I have company when I am charging, I spend my time conversing with my traveling companions, but when I am charging at a location by myself, then it’s not a guarantee that I won’t get engrossed in what I am doing.  So, a word of caution, and just something else to learn from.

A few things about those Tesla Referral Links…

Some of you may be getting tired of all the Tesla Referral codes being published by Tesla Owners for $1000 USD / £750 GBP (or whatever it is in your currency) off the purchase of a new Model S or Model X. (In case you’re not, here’s our referral code – http://ts.la/dennis5317)

Well, it’s because Tesla has a referral program for owners to get their friends and acquaintances into a Tesla Model S or Model X.  The original iteration of the program had provided cash rewards (service credits and the like) for each referral that purchases a Model S or Model X.  That was cool, but felt kinda “funny” and it was actually a disincentive for me to participate when the reward program was for cash.  Here is a link to the current program.

Subsequent programs provided a prize pool for each referral and the one that has been the most successful for me had been the referral program that led us to an invite to the gigafactory party and our main 2016 Roadtrip that took us the Long Way Round to the Gigafactory.

Aside from the party, we got a few other items…

What did we get here?

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Whatever it is, it comes in the nice Tesla bag.

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It’s the Tesla Moab Leather Weekender.

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The bag is supposed to be for a weekend, but it was pretty full for the overnight trip we took to try it out.

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And here it is in the trunk of our Model S.

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So, we took the weekender bag on a trip and caught a nice sunset at the Barstow supercharger.

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A week after the trip, we got something else in the mail from Tesla.

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It was the personalized Tesla Owners jacket.  They even put our last name on the jacket.

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The back has a nice standard logo on it.  So, beware when wearing this jacket at a company event, folks might think that you’re an employee.

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Your author now ready for a Southern California winter…

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Or as others call it… Summer.

Now, this current program that runs until January 15 is actually pretty cool.  After seven referrals, Tesla will provide the referrer with a Signature Red Powerwall 2 that is signed by Elon, JB Straubel, and Franz von Holzhausen.  That’s my goal and need a LOT of help before then.

So, if you’re looking to order a Tesla Model S or Model X before the end of the year, you get $1000 USD or £750 GBP off (or equivalent currency) AND be eligible for free supercharging for the life of your vehicle. Our Referral code – http://ts.la/dennis5317.

Traveling without your EV? Here’s how we do it, most recent stop, Perth, Australia

We love to travel.

Even before our many roadtrips in the Model S, we used to fly all over the place. However, the past few years, we’ve done more driving than flying.

When we went on airplane trips, we always made note of EVs and EV infrastructure wherever we went.

From visiting the BMWi Park Lane store in London when the BMWi brand was still in the concept stage.

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To spotting Nissan Leaf at Hong Kong airport.

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To EV charging stations throughout Malta.

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One of the things that I tried to do during the past few years was to catch up and have dinner or lunch or whatever with someone that I’ve gotten to know in the International EV community. First it was one-on-one meetups with specific people when I visit a country.  And then, last year I figured that it would be more fun to get together with groups of fellow rEVolutionaries on my International trips.

Last year, while visiting England for Rugby World cup 2015, I figured to send a message out to meet up with the EV community in the UK.  I’m pretty active on the Speak EV forum, even volunteering as a moderator.

Speak EV is a great forum for EV enthusiasts because it is not focused on a specific brand of Electric Vehicle.  Many of the really popular ones are.  But Speak EV is different and that’s what I like about it.  The owner/operator for Speak EV is British and many members are from the UK, the presence outside of the UK is mainly Europeans, though there are quite a few of us from this side of the Pond. I started a thread last year to invite folks for this get together that I called the TransAtlantic EV Social and Drinks.

Here’s a panorama that was taken by Tim Ostler at the event.

TransAtlantic EV Meetup - 2015-October-29

From left to right:   @Sussex Trug , @MikeProcter and Hilary Procter, @Dennis and Carolyn Pascual, @dpeilow , @RickMGoldie

And then one which we asked someone to take our picture (to include Tim)

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It was funny because it was an EV Meetup without the EVs. We all had a great time and I truly enjoy comparing EV experiences with folks in different countries.

So, last month, we decided to take a trip to Perth, Australia. A distance of 9,528 miles from Los Angeles via Sydney, Australia. Now, I started off by reaching out to a few guys on Twitter who happen to be involved with the AEVA West Coast branch (Australian Electric Vehicle Association) I also figured to reach out to the Tesla Owners Club of Australia and via a post on Teslamotorsclub.com. We haven’t been to Perth since 2005 and it was a chance to spend time and visit my godsiblings and the new baby that joined their family.

So, on Thursday, October 20, 2016, we had a meetup at the Odyssea Restaurant at City Beach.

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From left to right:   Antony Day, Christopher Cook, Matt (@MDK on TMC) [partially blocked], Chris Jones, Joseph Law, My better half, Me, and my godbrother Aaron.

Here’s a better picture from Twitter… (Matt’s not blocked on this one.)

My godbrother chose the restaurant for the food and service, but also for the large parking lot so that we can take these sort of shots.

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Not an EV, but a cool vanity plate.

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Matt with his cool “plate”

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He was the first EV to cross the Null Arbor part of Australia. Basically, the Outback for thousands of kilometers on his Perth to Brisbane and back trip from earlier in the year. For those of us in the US, that’s like crossing the Us from San Diego to Baltimore and back. Where the only supercharging available would be the original one in California. Luckily, Australia has a lot of three phase power and Matt has an older Model S that can still make use of the 22kW available on dual charging.

Besides, it’s always fun when we visit different places and spot interesting road crossing signs.  Our first trip to Australia in 2003, we had my godparents drive us all over WA to look for a Kangaroo crossing sign and tried to capture a Kookaburra sitting on a gum tree.  We’ve been to visit Oz many times since, so I didn’t go out of my way to spot any of these things…  However, whilst out and about the city, we did spot some interesting signs.

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Spotted the ultra aggressive Black Swans that the river in Perth was named after.

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Funny enough, our first trip here over a dozen years ago, we were chased by a Black Swan, so my better half took this shot using the zoom lens on her camera.

Also get to see a magpie… And now I understand why the Collingwood Magpies have them as a mascot. This particular bird was also unperturbed by our presence at the park when we were hanging out and enjoying time with our godsister’s new baby.

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On the Friday of our visit there, we went to catch a basketball game at the Perth Arena.

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We parked in the parking garage across from the arena.  I was impressed that the parking garage had several charging outlets as well as a dedicated EV charging bay.

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The one EV charging bay was respected by the ICE drivers and the first-come-first-serve spots that had plugs still had a spot available for another plug-in vehicle to use.

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Since these are first-come-first-serve and not dedicated to EV charging, it was perfectly fine for ICE cars to be using these spots.

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And many ICE vehicles did take these spots, but at least respected the dedicated EV spot.

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This means that as EVs proliferate in their city, they can start claiming those outlets for EVs easily.

The basketball game itself was quite fun and the Perth Wildcats won that game.

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It was impressive to see the winning record and staying power of the Perth basketball team in its league.

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It was also quite entertaining seeing the different things that fans do at these games vs. the NBA.

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Those crazy huge head signs would not be allowed in the NBA by the competition committee.

Unfortunately, the Super Rugby and AFL were out of season, but I did get a chance to see their various organizations represented.

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The Perth Spirit, which is the division below the Western Force Super Rugby team actually had its players getting ready for their trip to the Grand Finals (which they won as an away game over the weekend of our trip to Perth.)  Perhaps we brought them luck.

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We also passed by Domain Stadium (which I remember as the Subiaco Oval) (where both the West Coast Eagles and Freemantle Dockers have been playing for years, but apparently both abandoning soon.)

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Later that weekend, we took time to speak with some of the same AEVA crew as they did their EV advocacy at the Perth Spring Eco-Fest in Perth’s Central Business District (CBD), or “downtown” as we would call it in LA.

It wasn’t all EVs, got to see a really tiny Joey.

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Which made me a little guilty that I had the kangaroo at lunch the other day with the AEVA.

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I finally got to sit behind the wheel of a RWD Model S…

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And one that has the same color as our Model S at that.

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Got to see all the different charging plugs that the guys in Australia use for their Model S. Especially in Perth, where there is no supercharging network.

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The charging port is on the same side of the car as the US Model S, which means the driver has to walk around to get to it.

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EV conversions still have a big presence in the Australian EV scene as is evidenced by this Mazda Miata.

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We took a photo with the fellow rEVolutionaries at the Spring Eco-Fest.

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From Left to Right: Mitch Bisby, Bruce Armstrong, Robin (or is it Robyn) Dean (Mrs. Blue Heaven on TMC), Me, Better Half, Matt (MDK on TMC), Rob Dean (Mr. Blue Heaven on TMC), and Joseph Law.  Unfortunately we didn’t get to be properly introduced or speak with Mitch and Bruce, but had a great time chatting with the others.

It’s interesting to note that many of these rEVolutionaries in Australia had decided to switch to EVs without any of the incentives available to those of us in other parts of the world. Their cost per kWh is also very expensive and they have a government that does not seem to be too friendly for the EV movement. The reason that Tesla has focused its Tesla Energy sales to Australia and Germany has to do with their ability to compete against the utilities in Australia. Solar and battery storage is “on par” with the cost of energy from the grid.

That being said, hats off to these rEVolutionaries in Australia that have decided to take the plunge without the help that many of us get from our government.

On our last day at Perth we went to King’s Park to take a great picture of the city from its vantage point.

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And on our last night, we enjoyed a night market before we headed off to fly back home.

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All sorts of cuisine and even American food.

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We enjoyed our visit and meeting with the local rEVolutionaries and discuss their challenges and triumphs as well as bring some of Australia’s, especially Western Australia (the “other WA State”) best home with us is another highlight.

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So, the next time you travel without your EV, you can always see if you can make it a visit with other rEVolutionaries. There are plenty of friendly EV folks out there.

Model S Third Year Anniversary – November 8, 2016

I am drafting this post around 3pm Pacific/6pm Eastern on November 8, 2016 as the pundits and media discuss the initial returns of the current Presidential Election Cycle.  Everywhere else in the country folks are talking about Election Night 2016.  As I write this, we didn’t know who has won the race. The polls in California are not even closed.  It’s been a very challenging election season and I thought that it would be good to step away from all that and focus on something I really like to do.

…and that’s write about EVs and my experiences on this blog.

It so happens that November 8 is a significant day in our family.  It’s the day that we flew up to Fremont to pick up our Model S from the factory and started our ownership of the Model S.  This is one of the big benefits of Tesla, they’re an American company with a factory that actually builds its cars in California.

I did a bunch of “near real-time” posts on the blog that probably would have been best served by Twitter three years ago.  But if you’re interested in following that, just click above and follow the subsequent posts.

I decided to publish this post on November 10 to separate my car’s three year anniversary from Election Day and post-Election Day coverage and to emphasize that US produced electrons from the Sun has done its part to save me money and to ensure that we don’t create more veterans of wars for oil.  Energy independence means less need to go and fight wars, but I digress.

On November 7, 2016, we brought the Model S in for its annual service.  It was originally scheduled for the previous month, but the Roadster has been in for an extended period, so we tried to time it when the Roadster was going to be ready.  We brought the car in with slightly above 66,500 miles and picked up the car and brought it home with 66,569 miles on the odometer.

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So, what do they do for the three year service?  Well, apparently they match it against the mileage of the car.  Our car got service as if it was a five year old car at 62,500 mile service.

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We had prepaid our first four years of Model S service and were charged accordingly.

Ironically, when we were exiting the freeway to drive to the service center, the TPMS warning light went yellow and rather than stop and check it out ourselves, I figured to go ahead and drive to the service center directly and just report the notice to Tesla.  I’m glad to report that even though the tire had a nail in it, and Tesla’s previous policies were to replace the tire, the service center are now patching tires under certain conditions (in a nutshell as long as the sidewall is not compromised.)  We are still on our original set of four tires.  We even added a fifth one (that is usually in the frunk) and that one is at 8/32.  We’ll need to replace those four tires soon (Tesla recommends replacement at 3/32)

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The other thing that we reported to Tesla (and had reported it earlier in the year as well) is the continuing and increasing level of milling noise coming from the motor. Our previous request to repair this noise resulted in Tesla notifying us that the noise was within parameters. The last time this occurred was around 25,000 miles and it resulted in the motor being replaced. The noise is a constant whir that occurs between 20-35 mph (32-56 kph) and gradually lessens (though still existent) as the car approaches 55 mph (88 kph) and then is imperceptible to my ears.  The error was not as bad as the drivetrain failure on the loaner P85D but is quite irritating and I don’t know if it’s a symptom prior to a bigger failure.

This time around, apparently the noise has gotten to the point that Tesla Engineering has approved the replacement and we are waiting for the replacement part to arrive to re-schedule the repair.  Since we just got the car back today, there has not been an estimate on when the service center expects to receive the replacement motor.

In all, the car spent less than 24 hours at the service center and we were able to pick it up “good as new.”

So, how does our three year old car look?  Let’s compare to previous pictures at pickup at the factory.

Three Years Ago

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Today

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Three Years Ago

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Today

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Three Years Ago

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Today

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Three Years Ago

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Today

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So, our car still looks pretty close to how it looked when we picked it up three years ago. Not bad. In fact, if Tesla had not modified the fascia of 2016 Model S, I would dare say that our car would still look brand new.

With the service that we receive from Tesla, we can hopefully say the same for the car many years to come.

Drivetrain failure on a P85D loaner and a temporary solution

So, we brought my better half’s Roadster in for its annual service .  Since we scheduled our service a while back, we were able to request and receive a loaner. Our first loaner was a regular P85 and it was a nice ride.  However, while the Roadster was in for service, the guys at the service center found an issue when the car was headed back to us after completion of the service.

Roadster parts and service is a little bit more of a challenge to Tesla than Model S service.  The issue with the car is still ongoing and the fault has been isolated.  In the meantime, the loaner will be with us a little longer than expected.  Having never experienced Autopilot as a driver, I requested a swap out of loaners to an AP enabled one, should the service center be able to accommodate.  A while after the request, and about a week after we’ve been driving a standard classic Model S P85, we got word from the service center that an AP enabled Model S was available for a swap, so I hurried down to the Service Center to swap out the P85 loaner for a P85D loaner.

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Not a Ludicrous P90D, but still insane.

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So, aside from auto pilot, we also got Insane.  I’ve been through a few Insane launches previously, so I didn’t really care to try that again.  One of the things that struck me with this Model S is the upgraded TPMS system that these newer Model S has.  Older Model S TPMS did not indicate the status of each individual tire pressure.  The Roadster does, but early Model S did not.

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The car had firmware 7.1.

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One of the best tests for Autopilot is in stop and go traffic and you can see this loaner handling that fine.

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Speeding up when the traffic ahead starts to move faster.

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We took it out for the weekend.  Both the Tesla Owners Club of Orange County (meetup, TMC, or Twitter) and Los Angeles (website or Twitter) decided to go Apple Picking in Yucaipa.  We figured it would be a great way to try out the autonomous features and get some experience with Auto Pilot since none of our current Tesla cars have it.  We met at the Rancho Cucamonga Supercharger and left for the Apple Farm from there.

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The caravan was fun, but we were in the back, and the group ahead of us got there a lot sooner than we did.

Here we are at the Apple Farm with the group.

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It was a great long trip to Rancho Cucamonga and Yucaipa.  The car performed admirably and I still was not as comfortable as others with the Auto Pilot.  It worked great, but I’m just too much of a control freak.  The car seems to sit closer to the right side of the lane than I do.  Either way, there’s a lot of coverage on AP and now that 8.0 is released and AP 2.0 is getting produced, I’m not adding anything to further the pro or con case for AutoPilot 1.0.

However, I can give some hints on what can be done should you encounter some trouble.  This is not an all-inclusive list, just a story of what happened to us and how we temporarily resolved it.

A few days after our club trip for Apple Picking.  Something distressing happened.  The drivetrain failed.   We were doing some errands locally.  I was making a left and had the PRND status on the driver dashboard go red, that was strange, so, I put the car on park, and the PRND status went to P.  I then switched back to D and it engaged.  Figured that this was a weird event, we decided to head home and swap cars.

Five minutes later, we were at a stop and the PRND status went red again.  Once again, I didn’t get a picture of the failure because of traffic.  Unfortunately for us, we were in Pacific Coast Highway at a stoplight.  Now this is a very busy road, and we were a little stressed at the speeds that people behind us were traveling before the stop.  We called Tesla Roadside Service to see what was going on.  Their solution was to send a tow truck to pick us up.  However, we were stalled in the middle of the street.  So, we called our service center and were advised to reset the car.  Now, it was too dangerous to get out of the car to do this.  Turning the car off would have turned off our hazard lights.

The service center had a novel and ingenious way of restarting the car to see if the car can fix itself.  While parked.  Brace yourself so that you can raise yourself off the seat.  Open and close the door quickly.  What this does is reset the vehicle.  The car went off and then turned back on.  Guess what.  It worked.  The drive train was able to be re-engaged.  We were a few minutes from home and were happy to get home unscathed.

Called Tesla back to redirect the tow to our home.

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As with any Tesla, the car needs to be towed by a flat bed.

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It was an afternoon in Southern California, during Rush Hour…  So, we spoke with the service center and they were able to get us a replacement loaner.  No auto pilot, but a nice Silver P85.  Here is the P85D getting towed.

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This loaner has the built in center console and I used to want one.  Now, I’m sure I prefer to have the open space.

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Bottom line is, the car is great, but if you ever find yourself in a situation where the drive train won’t engage.  Try a few things.

1) Put it in Park. (and then switch it back to gear.  This worked ONCE and wouldn’t again.)

2) Step out of the car and step back in. (or make it think that you do by lifting your bum off the seat, then open and then close the door.)  Car will go “off”. Then start the car as normal.

Hope that helps.