A Trip in Three phases… Phase 1… The Tesla Owners Club 2017 Leadership Conference

The beginning of June has been a jam-packed time for our EV life. We packed three differing EV related events into six days on a trip to the Bay Area.  Thus, this series of a trip in three phases.

A few weeks prior to this trip, I’ve been playing #EVBingo with a bunch of fellow EV enthusiasts on Twitter. Derek Osborne, from Glasgow, Scotland sent the following Tweet and I became addicted playing this game with them since the last week of May.  (We decided on Twitter to handicap California scoring from the US system that they came up with by 50%).

EV Bingo Card - US Edition

The game is played by tallying up the points for all the vehicles that is spotted on the road and adding the point totals. There’s a lot of EVs in California, so this particular game had to be handicapped for us at 50% the total value.

So, the first phase of the trip (June 1-June 3, 2017) was focused on meeting with the leadership of the official Tesla Owners Clubs and working with Tesla on the relationship between the clubs as well as the relationships between the club and Tesla.

Phase 1 – Tesla Owners Club Leadership Conference

June 1, The Drive and Reception

The drive on June 1st targeted arriving at the Marriott, Fremont (which is across the freeway from the Tesla Factory) in time for the evening reception for all the participating Tesla Owners clubs at the hotel.  We left home and proceeded North through the I-405 traffic in West Los Angeles because of the #EVBingo addiction.  I figured to spot more EVs in the heavier, more direct West LA traffic than going the longer, but less populated route through the foothills.

Even with my more direct, but heavier traffic route, the in-car Trip Planner only required us to make two stops to make our destination.


Before leaving the LA Metro area, we spot a very positive sight. The California Aqueduct is flowing with lots of water again.


Additionally, in the interest of figuring out how many #EVBingo points I would spot on the drive within the LA area vs. between metro areas vs. Silicon Valley/Bay Area totals.  So, as we pass the California Aqueduct in the northern parts of LA County, we ran through our totals for the drive through traffic.

So, before we headed into the parts of California in between the LA Metro Area and Silicon Valley/Bay Area, we did a quick total count.

Total – 6/1 In LA Metro Area On Car Carriers Total Spotted Points Per Car Total Points
Tesla Model S 55 55 1 55
Chevy Volt 43 43 1 43
BMW i3 16 16 3 48
Tesla Model X 8 6 14 5 70
Mercedes Benz B250e 3 3 15 45
Ford Fusion PlugIn 1 1 2 2
Ford C-Max PlugIn 1 1 3 3
Nissan LEAF 5 6 11 1 11
Fiat 500e 6 6 7 42
Kia Soul EV 1 1 15 15
Volkswagen E-Golf 2 2 8 16
Toyota Prius PlugIn 6 6 3 18
Sonata 0 15 0
Chevy Bolt EV 8 8 15 120
Chevy Spark 0 15 0
Honda Fit EV 0 50 0
Honda Accord PHEV 0 50 0
BMW i8 1 1 15 15
RAV4EV 2nd Gen 2 2 30 60
Mitsubishi iMiEV 2 2 50 100
Audi E-Tron 1 1 12 12
Golf Cart 0 0 0 0
Total 675

Which means that with the California 50% handicap, we’re at 337.5 points.

And we’re reminded of why California is called the Golden State. Dry Brush sure looks like gold.


#EVBingo was not the only game that I was playing on the road.  I was also helping beta-test TezLabApp (iTunes or Android) from HappyFunCorp. And one of the categories in this Tesla Social/gamifcation app is number of superchargers visited for the week, either for all the folks on the app, or your “friends.”  So, I made a deal with my better half that we would stop in as many supercharger locations and plug in as long as we got to the conference in “decent” time.

Besides, there were several added new superchargers along the route (as well as some expansions to existing capacity.)  We stopped at all these superchargers, but charged for a very short time at each one as the time required to charge in the one stop only required fifteen minutes.  We did stop at the Tejon Ranch supercharger for about ten minutes (Supercharger D in the image below), but that had a lot more to do with the coffee I drank in the morning, than really needing to stop and charge.  If you look at the map below, it was directing us to the Bakersfield Supercharger (which is the end of the BLUE highlighted GPS route, before it turns GREY.)



If you look above, the Tejon Ranch supercharger has four more supercharger stalls deployed. Granted, they are of the “mobile” supercharger variety, but this is usually an indication that further, more permanent stalls will be placed at this location in the future.


Our first new, to us, supercharger stop was at the Bakersfield Supercharger. This location is interesting in that it is one exit South of the Buttonwillow Supercharger on I-5. Having stopped at Buttonwillow late night/early morning in the past, we can attest that this location with its placement at a gas station location (and IHOP, as well as being located a block away from the California Highway Patrol) makes it ideal for any late night supercharging that we may have to do on this route in the future.


Our view while supercharging at the stall perpendicular to the rest of the installation has a nice view of the current gasoline prices on this route.


What it looked like behind me, before someone else was by to join us at the supercharger.  The Trip Planner had us originally scheduled to stop and charge here for fifteen minutes before we headed to Harris Ranch.  However, I was pining for some coffee and we knew that Buttonwillow (which is the next exit North of us) was collocated by a Subway and Starbucks.  So, we unplugged and headed North.


Moments later, this white Model X took the spot behind us.


So, we headed to Buttonwillow, one exit North of the Bakersfield Supercharger.  (approximately 3 miles, I believe.) As I previously mentioned, this stop had a lot more to do with the collocated Starbucks than anything else (that and getting the TezLabApp (iTunes or Android) points. We were joined by a Signature Red Model X with some interesting rims.  Getting our Starbucks order completed took longer than the recommended supercharging stop for our next stop at Harris Ranch.


On the drive along the I-5, we’re reminded that as long as the grid has a connection, we’re sure to find a way to recharge any EV.


It’s just great that Tesla provides the supercharger network to do it in a quicker way than most other EVs.


We continued on to Harris Ranch, an Oasis on I-5 for its great steaks, but also for its industry leadership in supporting clean fueling. From its original Roadster charging station to its Hydrogen station. (note the Hyd sign on the exit.)  The only thing missing is standard J1772, CHAdeMO or CCS at this stop (I’m not sure if CNG is available here as well, I don’t normally check for that.)


This site has expanded again for the third time and is now up to 20 supercharger stalls.  It originally had six charger stalls, then 13 charger stalls, and now 20 supercharger stalls.  The last two are reserved to be used last for handicap access.  I made a mistake on this stop and charged there.  I read the sign for the one I was using when we LEFT Harris Ranch, so I was charging at one of those two chargers that were reserved to be used last on this trip.  To be fair, the last one was the extra-wide that is common for handicap access.


We’ve been spotting a ton of Tesla vehicles on car carriers on this trip, and we finally caught one on film.  Luckily, the #EVBingo folks said that we can count EVs on car carriers that are NOT found in a dealership or Tesla Gallery.


It seems that most of the Teslas on the transporters on this day are predominantly Model X.


Though the better half caught this one carrier with a lot of S on it.

Before making the turn-off for Gilroy, we pass 77,000 miles.


Now, the navigation didn’t require us to stop anywhere else, but it’s common practice for us to supercharge to near maximum at Gilroy so that we’re not so reliant on supercharging or destination charging while visiting hotels in the Silicon Valley/Bay Area. So, the warning below was for our destination for the evening.


However, instead of going to Gilroy directly, we noticed that there is a new, to us, Supercharger at Gustline that was about a six mile detour from our route.  So, we decided to go ahead and get the points for the TezLabApp (iTunes or Android) contest.




Have to be careful of the dip in the charging stalls.  So, if one has air suspension, remember to use it before backing into the stalls.

This is the view from our charging stall.


We didn’t really need to stop, and after a few minutes of photo taking and documentation and obtaining TezLabApp (iTunes or Android) points, we headed to Gilroy.

The drive to Gilroy we’re greeted with a welcome sight. The reservoir that has looked rather parched in the past few years and previous trips looks like it’s almost at capacity.


Even the little duck pond that we’ve passed has water in it again.


The Gilroy supercharger location is another of the original locations in the Supercharger network.

We noticed that this was yet another location that had been expanded for a third time or so.  Originally, when we picked up our Model S in 2013, this location had six stalls.  It’s expanded to twelve last year and now to sixteen stalls.  (Not to mention the CHAdeMO  and CCS stations at this location as well.)


We decided to check out the newest four stalls and charged at one of them.

Spotted another EV (Golf Cart, which unfortunately has mixed consideration for #EVBingo).


Did spot a JdeMO powered 2nd Gen RAV4EV pull up to the CHAdeMO/CCS station at Gilroy.


Spoke with the owner for a few minutes before heading onward to the conference.  The JdeMO from QuickChargePower is a device that adds CHAdeMO DC Fast Charge capability originally for the 2nd Gen RAV 4 and now the Roadster.

We figured that this location was a good one to delineate as “in-between Metro Area spotting” so, quickly tallied our #EVBingo points

in Between Metro Areas
Total – 6/1 in Between Metro Areas On Car Carriers Total Spotted Points Per Car Total Points
Tesla Model S 26 8 34 1 34
Chevy Volt 8 8 1 8
BMW i3 0 3 0
Tesla Model X 12 16 28 5 140
Mercedes Benz B250e 0 15 0
Ford Fusion PlugIn 1 1 2 2
Ford C-Max PlugIn 1 1 3 3
Nissan LEAF 9 9 1 9
Fiat 500e 1 1 7 7
Kia Soul EV 0 15 0
Volkswagen E-Golf 0 8 0
Toyota Prius PlugIn 0 3 0
Sonata 1 1 15 15
Chevy Bolt EV 0 15 0
Chevy Spark 0 15 0
Honda Fit EV 0 50 0
Honda Accord PHEV 0 50 0
BMW i8 1 1 15 15
RAV4EV 2nd Gen 1 1 30 30
Mitsubishi iMiEV 0 50 0
Audi E-Tron 0 12 0
Golf Cart 1 1 0 0
Totals 263

Which means that with the California 50% handicap, we’re at 181.5 points.  Or 938 total points without the handicap or 469 points after the 50% handicap, for today’s drive, so far.  We headed from Gilroy to the Fremont Marriott and for more metro-area #EVBingo, in the middle of Silicon Valley Rush Hour traffic.  And another Tesla filled Car carrier on the other side of the freeway.


It wasn’t just Teslas in this part of the drive.  There seemed to be an inordinate number of LEAFs in traffic with us. It was not uncommon on this part of the drive to catch a few LEAFs at the same time. It was like a flashback to 2012 or 2013 when it seems that every other EV was a LEAF.


Here’s an interesting shot that my better half and co-pilot captured with the former Solar City location sporting Tesla signage and one of many LEAFs that we spotted for #EVBingo in the Silicon Valley area.


Before heading down to the Tesla Owners Club Leadership Conference Thursday Reception, we do a quick #EVBingo tally.

Silicon Valley
Total – 6/1 Silicon Valley On Car Carriers Total Spotted Points Per Car Total Points
Tesla Model S 7 6 13 1 13
Chevy Volt 22 22 1 22
BMW i3 2 2 3 6
Tesla Model X 2 6 8 5 40
Mercedes Benz B250e 4 4 15 60
Ford Fusion PlugIn 1 1 2 2
Ford C-Max PlugIn 1 1 3 3
Nissan LEAF 35 35 1 35
Fiat 500e 2 2 7 14
Kia Soul EV 1 1 15 15
Volkswagen E-Golf 1 1 8 8
Toyota Prius PlugIn 7 7 3 21
Sonata 0 15 0
Chevy Bolt EV 5 5 15 75
Chevy Spark 1 1 15 15
Honda Fit EV 1 1 50 50
Honda Accord PHEV 0 50 0
BMW i8 2 2 15 30
RAV4EV 2nd Gen 0 30 0
Mitsubishi iMiEV 0 50 0
Audi E-Tron 0 12 0
Golf Cart 0 0 0
Totals 409

Which means that with the California 50% handicap, we’re at 204.5 points for Silicon Valley.  Interesting to spot a lot more LEAF and Volt than S and X this close to the Fremont Factory.  Still didn’t spot any Model 3 on this drive.

And adding all the legs of this one day, gives us the totals for this Thursday.

Day Total
Total – 6/1 Total Spotted Points Per Car Total Points
Tesla Model S 102 1 102
Chevy Volt 73 1 73
BMW i3 18 3 54
Tesla Model X 50 5 250
Mercedes Benz B250e 7 15 105
Ford Fusion PlugIn 3 2 6
Ford C-Max PlugIn 3 3 9
Nissan LEAF 55 1 55
Fiat 500e 9 7 63
Kia Soul EV 2 15 30
Volkswagen E-Golf 3 8 24
Toyota Prius PlugIn 13 3 39
Sonata 1 15 15
Chevy Bolt EV 13 15 195
Chevy Spark 1 15 15
Honda Fit EV 1 50 50
Honda Accord PHEV 0 50 0
BMW i8 4 15 60
RAV4EV 2nd Gen 3 30 90
Mitsubishi iMiEV 2 50 100
Audi E-Tron 1 12 12
Golf Cart 1 0 0
Totals 1347

Or 1347 total points without the handicap or 673.5 points after the 50% handicap, for today’s drive.

I’m not even sure if that counts the points for the Teslas that we can spot from outside our window from our room today.


I know it didn’t include the ones across the freeway at Tesla’s Factory from the Marriott’s Executive Lounge.



Either way, we headed to our evening reception with fellow Tesla Owners Club leaders.  Aside from folks from all over North America, we had friends fly all the way in from Europe and Australia to join us in this first formal event.  Those that followed us on last year’s Long Way Round trip to the Gigafactory would remember the lunch that we had with fellow clubs before the event.

The evening reception was casual and provided the attendees with the time to “get to know” each other again.


Zeb (pictured on the right) had done this trip on the furthest drive for the group, having driven cross-country from North Carolina and documented it on Google Plus.


Our Belgian friends, who would later capture some great Model 3 shots on this trip at the reception were all wearing their club polos.


And here I am speaking with some of the Europeans again.


Before turning in for the night, went back up to the Executive Lounge to get a nice shot of the Tesla Factory across the street.


June 2, Conference at Tesla Fremont Factory

Day 2 of the Conference starts off with a bunch of us that drove to the conference providing Zero emission transport from the hotel to the Tesla Factory. Tesla provided the clubs with a room and the time with quite a few employees and executives to spend the day with us as we brainstormed how to make the Tesla Owners Club Program a bigger success.

At the hotel driveway, before we took off… Here’s the panoramic I took after a few of the cars took off…


Here are four shots of the driveway before those cars took off.





A hotel driveway full of Teslas mean that either I’m in Heaven, in California, Norway, or Amsterdam’s Schipol Airport… One of those four things is accurate.

Our event with Tesla was occurring during the same time as the Model 3 VIP Event/Factory Tour for folks from the Referral program, so I’m not sure whether they had us park for our event or the other one, but we parked by the supercharger/delivery center at the Fremont Factory.

We headed through security into the training room set aside for the TOC Leadership were meeting.



We were asked some ice breaker questions.


and waited for the start.


It was a long, productive day and we got a break in the middle to do an updated factory tour.

We saw 100,000 Model 3s produced and ready to go…


…We saw the production line and the factory itself seems to be “more full” than I’ve ever seen it before. This was the third time that I’ve visited the factory and it seems like they’re now fully utilizing the building.

But we had NDAs and couldn’t take any pictures whatsoever.

It wasn’t all serious work. In between sessions, the tables were provided some pipe cleaners and folks got creative with what was provided for them.


Here was a rendering of a Model 3 supercharging.


Either a Rocket Ship to Mars or La Tour Eiffel from Stephen Pace as well as some chocolate covered macadamia nuts from the Hawaii Club.


And the better half was not immune from the pipe cleaner fun…


Doing a Tesla logo and the notebook that we used at the conference.

Here are the selection of pipe cleaner fun that the folks put together.


Aside from the goodies that Tesla fed us with, our friends from Hawaii brought some chocolate macadamia nuts that were in bite size packages on our tables, the Belgians brought Godiva.


After a long day of brainstorming and working with our Tesla hosts, we had some dinner and drinks at the Factory.





and some special Tesla cookies for dessert.



We had some further interesting happenings that I won’t be sharing with you here… But, let’s just say that I got a good idea of the differences in size between the Model 3 and Model S.

And then we were back at the Marriott. When we got back to the hotel, we found out that Robert R and our friends from Belgium were busy taking pictures of the Model 3, both in the wild and on the Test Track near the Factory.

This was what they first spotted that first evening of #Model3 spotting.

They were also by the Tesla track beside the factory and had a few shots on their Twitter page as well.

Had a good time with some late night discussions at the hotel lobby with fellow club leaders, but decided to turn in.

June 3, Club de-brief, hanging at the Computer History Museum, and Model 3 Spotting

The next morning, we had a half day session left for the conference. But before the start of the conference, I thought to see if I can clean the windshield on the car.

Want to spot Teslas from the hotel window? Our S is parked beside the traffic cones on the bottom right corner of the picture.


Here are some of the Teslas that I could spot from above.





Lot of other folks did this drive in their Model X. Zeb from North Carolina had already headed back at this time. I was trying to find his car to show the guy with the farthest drive from this group.

And our friends from Belgium were up to their tricks again…

But eventually, we all met back for our clubs debrief and we had a productive session amongst the Tesla Clubs.




It was good to get a grasp of what other clubs are up to, what sort of response they get and strategies on how to work within the community and with Tesla. We strengthened our bonds and said goodbye to old friends and new. With the full expectation to spot some of these folks on Tuesday for the Tesla Annual Meeting, which is Phase 3 of our trip.

Besides, we were provided with the last gift from the event planning committee.


The chocolate was enclosed in this puzzle box adorned with all four Tesla vehicles produced or about to be produced, so that was cool.

The rest of Saturday, the 3rd was hanging out with Trevor Page of Model3OwnersClub. We were in contact with each other because he was flying in for the Referral Program VIP Tour and Q&A Session that was held during the same weekend as the TOC event. We were trying to find a time to hang and I volunteered to take him to the airport, so we hung out for a while before his flight.

He hasn’t visited the area before and I didn’t know what traffic in the area was like, so figured to take him to the Computer History Museum in Mountain View. The museum is a short drive, even in traffic, from San Jose Airport. Additionally, the museum is the same location as the Tesla Annual Meeting and figured that he would enjoy that.

We’ve been in the building last year for the Annual Meeting, but never really visited the museum.

Needless to say, it was a blast.

We saw some really old computers.



Here’s Trev taking a photo.


And a lot of very important historical computers. Like this Enigma Machine.


Or this really old memory tube that was 2560 bits of RAM.


Trev in front of some old military computer installation.


A couple of old Cray computers.




Of course, video games…



They even had some kids playing PONG.


and finally an old Apple 1.


Before we took Trev to the airport for his flight, we take a picture in front of the Google/Waymo Pod Car.


He had a little fun with his Twitter followers with this car…

After dropping Trev off at the airport, we decided to charge up at the supercharger at the Tesla Factory. Though our hotel is a host to in the destination charger program, one of the L2 was broken, and it was easy enough to catch a charge there. Besides, I had to get another drink of the Tesla Blend drip coffee that Tesla was serving us during our conference the other day.


I was trying to do some lazy Model 3 spotting at the factory.

And actually caught the Alpha being loaded back in the truck.


Except, I was asked not to take any further pictures. It’s cool, but I’ve been way up-close to that car already. It’s the same one that was at the Tesla Solar Roof and PowerWall2 Announcement from a few months back, and I have a ton of better pictures of that.

After being emboldened by our spotting of the Alpha car… I figured to take the long way back to the hotel, and drive close to the track that our Belgian friends spotted the Silver and Red cars being speed tested. And sure enough, we spot two of them.




There are definitely better pictures, but these are the ones that I spotted. We even captured their drives on video… Have to zoom in though! 😉

Either way, we had some fun on #EVBingo with that…

So, the first phase of our three phase trip was complete and we had a night to recover before our drive down to Morro Bay for the ActiveE West Coast North-South Reunion 4. (or WxNS4 as they’ve abbreviated it.) Click here for the next phase on this trip.

If you want to join us on some of our other trips, here’s day one of our cross-country trip from 2015 or last year’s Long Way Round to the Gigafactory which took us to the Vancouver, BC and back.

Tesla Weekend Social

This past Sunday, April 17, 2016, my wife and I attended the Tesla Weekend Social at the Costa Mesa (California) Sales and Service Center.

We were sent this invite a few days ahead of the first ones on April 14, 2016.

Tesla Social Invite

Tesla Weekend Social
We are excited to invite you to the launch of the Tesla Weekend Social series at your nearest Tesla location.

This new event series was designed exclusively for owners. Over a light breakfast, you’ll have the opportunity to engage with Tesla product experts, learn more about latest product features and speak with fellow owner enthusiasts. We look forward to seeing you this month as we take a closer look at Summon.

To find the event nearest you, select a date below.

We were intrigued to attend this Weekend Social and though the invitation from Tesla was to feature the Summon beta that has been deployed to Auto Pilot (AP) enabled newer Model S. Our current Tesla Model S version of AP is “yours truly” pulling the car in and out of the garage to let the better half in and out of the car.  After all, with the S and Roadster in our garage, it’s a tight fit.

Why would we join a Tesla Store event focused on a feature that we don’t and can’t use?

  1. As investors in TSLA, we wanted to see what sort of response this sort of activity does (it looks like good demand generators for S and X, or the very least solidify customer loyalty.)
    • Many people own older non-Auto Pilot Model S.  Demonstrating the features of newer Model S might be the motivation to push one over the edge to upgrade a car.
    • There is always a feeling of “what’s next” with Tesla, besides with the announcement of the new “nose” and design refresh for the Model S, I wanted to see if we would catch one “in-person”. (spoiler, we didn’t)
  2. We wanted to see what sort of thing Tesla would cover
    • It mentioned Summon, but this “Tesla Social” thing looks to be the start of something bigger, so we wanted to see what it was about.
    • I never know if there’s something new that I would pick up from others.
  3. We really like to be social with other Tesla folks. So, thought, why not?
    • Besides, the OC Tesla Club (Orange County, California) that we help organize with our good friends Mark L (and his wife Anna) and the group’s founder Tan just registered as an official Tesla Club with Tesla Motors and wanted to “lend a hand” and see if anyone else would want to join the group.
    • We expected there to be questions from new Tesla owners and thought that we can help cover anything else and free up the Tesla employees for other things.

Apparently we weren’t the only ones interested in this weekend’s activities, here is a thread on TMC on the same thing.

So, what was it like?


We arrived at the store at 9:58 AM and proceeded to enter the facility.

There was already a crowd of folks that were asking questions of the Tesla Costa Mesa store manager, Gavin Torres, with questions.



As you can see in the pictures, there were a bunch of folks there for this Social. I would estimate that there were 50 people that showed up to the Tesla Social. Not all were there on time, but on a rolling basis, I would guess that many.

The Summon feature, as with many Tesla features, has been demonstrated by many others in videos on Youtube and those videos were more dramatic than the Tesla Social event.

Here’s the one with the guy using it to pick him up from the rain.

Here’s one where the owner is getting the car out of its garage.

and the official video from Tesla.

The store manager at Costa Mesa had the forethought to staff for success and each group had a Tesla employee demonstrating Summon (and answering a ton of Tesla questions that had nothing to do with Summon.)




The group we were with was interesting in that he used a pole that was in the parking lot to show how sensitive the sensors were in the car to understand the existence of the pole and route around it.



The car he used to demonstrate the feature had to be parked closer because he had used it a few minutes prior to show the basics of Summon, and it was already parked pretty efficiently.  Having seen this feature in action before, I was interested to see if there was anything else that I could learn about it, and there was an interesting way that the instructor discussed initiating Summon from within the driver seat and the front panel without using the fob or app.

As with many places that reported on their Tesla Weekend Social activities, after the official demonstration, many were treated to a “show and tell” by those in attendance with Model X.  The Costa Mesa location was not an exception to this.

There were three Model X owners there and one did just that.


In all, we stuck around to talk with other owners and answer questions about Tesla. the owners ranged from folks who just picked up their cars to others, like us, who’ve had their cars for years.

Was Tesla successful in getting us to upgrade our S? Not exactly… It did reaffirm our desire to have these features on our Model 3, when that gets delivered.

Since we arrived so close to the start and it seemed like they started early, I found out that the first 30 minutes prior to the start of the demonstration was spent fielding all sorts of questions from the owners that were present.  This speaks of a need for Tesla to perhaps be more thorough in their delivery process in showing folks what they need to know during the pick up.  Granted, the over the air updates change the look, feel, and behavior of the car that being trained on a feature that suddenly shows up is a challenge for Tesla.  However, taking the steps to add these Tesla Social series will allow those that suddenly have new features show up in their car with a forum to ask Tesla how to properly use these features.

It is commendable to see Tesla start to do ownership outreach in this manner throughout its Sales Centers.  In the meantime, hopefully, resources from the ownership community, such as our OC Tesla Club, Tesla Motors Club forums, Teslarati, and others can all be there to provide much needed assistance.  I’ve asked fellow OC Tesla Club members to make new owners aware of our club’s existence so we can alleviate the crush on Tesla’s employees on questions that can be easily answered and demonstrated by the owner members.