Even grandmothers can be rEVolutionary! (or Welcome mom to the rEVolution!)

As long-time readers have noticed, I’ve been testing a lot of other EVs in preparation of for being forced to handing in my Active E at the end of the two year close end lease.

Aside from the Tesla Model S, which is the current front-runner, I have driven a Chevy Spark EV, Chevy Volt, Coda (no longer being made), Fisker Karma (no longer being made), Ford Focus EV, Honda Fit EV, Mitsubishi i-MiEV, and Nissan Leaf.   Well, it would seem that my many other test drives have given way to being used for something other than eliminating other EVs in contention of being my “next” EV.

Let me present you with the latest member to the rEVolution…  My mother…  She’s in her really late 60s (not really, she’s older than that) and was convinced by the cost of gas and the recent Honda Fit EV promotion to consider moving to an EV for her primary vehicle. She will still be keeping her ICE minivan so that she can run a hybrid garage (like we do) and in the off chance that she has to shuttle her clients with larger families, she can still fit them in her minivan. I fully expect that she will do the thing that most EV drivers do once they get used to their EVs and user her minivan less and less.

Here she is signing taking delivery of OB-8 (Not Obi-Wan, but OB-8), she likes the number eight and OB for Ocean Blue (as well as the rather oblique Star Wars reference.)

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The guys at Nissan of Duarte, specifically Jeb Loberiza Martinez (He can be reached directly at (626) 710-8445 or at the dealership at (626) 305-3000), took great care of us on top of getting us the car we wanted at the deal that made sense for us. Though the trim level we originally specified was not at the lot, they were able to trade for it and get us OB-8 with all the important things that we desired. They even delivered the vehicle to her house the next day (as the car had to be brought back from another dealership.) The current lease models that are available for Californians and the lucky few states that these vehicles are available in make it a bargain to jump in and go EV. I am of the belief that folks that are considering jumping into their first EV and are somewhat reluctant should consider a lease to ensure that the lifestyle is for them, if one is fearless OR getting a Model S, then jump right in, the water is fine!

She was committed to getting an EV that on Tuesday of last week, a full two days before we were set to go pick up an EV, we went ahead and ordered an EVSE for her home so that she can charge at 240V (30A) when we get her car. We decided to get her the Aerovironment 30A with removable plug from Amazon because they have a local presence in the Los Angeles area, on the off chance that we would require service in the future.

What were the other candidates for her first EV? We had originally desired the Honda Fit EV. However, as anyone else on these waiting lists can tell you, the chances are slim to none to get the “killer” $259 unlimited mile three year close end lease. With that option practically out, we narrowed down the choice between the Ford Focus EV and the Nissan Leaf SV. Interestingly enough, the evening before we would go and finalize the acquisition of her EV, I got a call from several dealers of the renewed availability of the Chevy Spark EV, and we decided to go ahead and give that a try.

Here is the Spark EV that she tried out

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She had a great time driving the Spark EV. She liked the availability of Quick Charging in the future, but we could not get a straight answer from most folks regarding what Chevy meant by “Future Availability” on the 2LT model she was considering. Whether this meant it is because there are no J1772 Frankenplug chargers deployed or whether this is an add-on that would need the car to be brought back to add when the faster J1772 Frankenplug becomes deployed. In the end, this lack of certainty, the charger at 3.3 kw vs. 6.6 kw for the two top contenders, and the lack of a fifth seat eliminated the Chevy Spark EV. All was not lost however as we found a very helpful gentleman from the Glendora Chevrolet Internet Sales Department, Roy Schafhuizen (909) 636-6700. He was very attentive and communicative. He would be a good person to see if one is in the market for a Chevy Spark EV or a Chevy Volt. He was not an expert on the Spark EV, but he was ready, and willing to help us.

With that welcome distraction out of the way, we soldiered on and had to decide between our two finalists. In the discussions with my mom, it seems that the access to a faster charger is very important. My mother is a realtor and she also requires seating for at least five, so that eliminated the Mitsubishi i-MiEV, though out of all the models that we drove, she was most comfortable in its simplicity and seats. It reminded her of the minivans that she has been driving for decades. She actually is rather nervous and does not like proximity keys. She would much rather have a physical key to insert and turn in place of the start button. So this desire for a “standard” key would’ve eliminated both the Focus EV and the Leaf. Luckily, this factor came to pass.

The aesthetics of the Focus EV appealed to mom because it looked “like a normal car.”

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Additionally, she enjoyed the storage space in the Focus EV and “felt” that it held more cargo than the Leaf, though I would think that this is actually not the case.

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Lastly, Ford was a brand that she was very comfortable with. She felt that they are trustworthy. Additionally, even with all the problems that I’ve had with MY Ford Focus EV experience, we finally found a Ford dealership in Southern California to recommend to potential EV buyers. The Internet sales team at Advantage Ford in Duarte were knowledgeable and helpful. I especially appreciate both Tom Grossman (626) 358-5171 and Sarah Ocampo at (626) 305-9188 and both can be reached at (626) 359-9689. The team was very easy to work with and nothing is more telling on how a car dealership treats is customers than when one brings in a 60+ year old woman to the dealership lot to purchase a vehicle. They were a pleasure to work with, and had mom decided on the Ford Focus EV, they would’ve won our business. Alas it was not the case and they get honorable mention and our recommendation should you be in the Southern California area shopping for a Ford Focus EV.

What was against the Nissan Leaf for mom. She didn’t like the “Christmas Tree” rear light set-up. She felt the car was too futuristic looking. In the end, those things didn’t matter, because to off-set the aesthetic things she didn’t like, she really liked the Ocean Blue color of OB-8.

So, how did mom choose her 2013 Nissan Leaf SV. Aside from price. It really had to do with several items.

1) The Nissan Leaf has been produced for three years and she felt more comfortable with the track record that Nissan has had in its EV sales leadership. The Chevy Volt was eliminated earlier on as this was going to be one of two cars and she can choose to go ICE on an as needed basis (also the seating for four is a deal breaker.) She remembered that over two decades ago we had good experience with a Nissan Sentra hatchback in the family and was made more comfortable in this knowledge.

2) Nissan’s recent upgrade to 6.6kw in the 2013 model made it a “push” vs. the Ford Focus Electric. (This 6.6kw base charge was also the reason for the Nissan Leaf SV vs. the Nissan Leaf S.)

3) The increasing availability of CHAdeMO chargers in the Southern California basin (even at Blink’s expensive $5 proposition) gives her the comfort of being able to get to the required charge quickly.

4) The storage for the Leaf is less than her minivan, but still felt like she can carry enough of what she would do so on a daily basis.

5) She loves how quiet and smooth the ride was (then again she noticed this on ALL the EVs that she test drove.)

6) For me, I wanted to ensure that she got Carwings with her EV.  She uses an Android phone and is quite technical, so it is important for me that she is able to communicate with her car on state of charge and the cabin cooling features that are available only on Carwings enabled Nissans.

So, why did we go to Nissan of Duarte. Quite simply, the customer service and attentiveness of Jep Loberiza Martinez (who can be reached directly at (626) 710-8445 or at the dealership at (626) 305-3000). As far as the pricing went, they also beat the prices of about three other dealerships that we had visited AND they went to look for the specific trim that we wanted. I can only mention the relative displeasure I’ve had in dealing with Glendale Nissan and Puente Hills Nissan. It is a pity that she does not commute to Los Angeles from the City of Industry Metrolink station, otherwise we could have used the rebate and other items that folks get from that specific location. The folks at Hooman Nissan in Long Beach were very good, but did not have the trim that we wanted and the price was higher than Duarte.

Nissan of Duarte found us the all important Ocean Blue color and the SV with the Quick Charge and LED Headlights without the Premium Package (Mom did not need, nor want the 360 view camera and upgraded stereo system (and thus the expense of such an option.)) Additionally, as of the writing of this post, several days later, Jeb not only delivered the car to her at her home, he also came back to give her some valuable training to familiarize her with specific relating to her car.

So, please welcome my mom and OB-8 to the EV community.

Here’s a link to more photos

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Since she intends on using public charging, I gave my mother some quick EV training tips, including setting her up on a Chargepoint account, requesting a Blink Network account, as well as train her on Plugshare. We drove around having her plug into a Chargepoint chargers with her Fob as well as the Clipper Creek and Aerovironment fob-less chargers that are around as well. We visited the nearest Quick Charger to her home (less than six miles away) and showed her the difference in the two ports, as we were close to 90% at the time, we opted not to throw $5 to Blink to get use the CHAdeMO, but intend to have her get a quick charge at some point. Most importantly, I have also armed her with the requisite EV card from Plug-In America and explained to her the protocol that we all use for that as well as teach her how to check into Plugshare when one is using a public charger.

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So, hopefully you will give her a friendly welcome as she and OB-8 drive around Southern California with the smooth, silent drive of an EV and to prove that even grandmothers can be rEVolutionary!

Elon Musk is right… At least for the car purchasing experience…

Elon Musk is right, or a review of my bad Ford Focus Electric test drive experience(s).

I’ve test driven the Ford Focus Electric vehicle three times, while visiting FOUR Ford dealers in the span of six months. The car is ok, not really what I would have bought, but if the price is right, who knows.

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My first experience was at the dealership at Cerritos Ford. Which is where most of these pictures were taken. I did this test in August of 2012 and the salesman was honest enough to mention that he knew NOTHING of electric cars, but was glad to show me the car anyway.

We took it out for a ride, and the dealership had quite a selection of colors, about four of them in stock with several others of the same trim available. I had hoped that since it looked like a small station wagon, that there would be space in the vehicle, alas, it did not.

The rear storage area closed –

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The rear storage area open –

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This experience was neutral at best, but it really was because I ended up training the sales rep on some of the virtues of ANY EV, not specific to his model.

Several months later, I found myself around Santa Monica waiting for the better half as she was involved in a business dinner. I took the opportunity to drive Santa Monica Blvd to see if there were any EVs to test, and ended up at the Ford dealership there. This was in December and “deals” were to be had. Once again, the sales representative who approached me was barely trained. This time, the gentleman who initially assisted me just started working in car sales that week. This trip was memorable because the “more experienced” sales person who came up to assist the newbie who initially was with me made it sound as if Ford had dropped the price to $15,000 out the door AFTER all incentives were applied. Needless to say, color me intrigued. Alas, the “more experienced guy” was DOUBLE DIPPING on some of the incentives, and I walked away from the dealership.

Some nice shots of the screens for the Focus Electric –

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Another few months later, and I was driving down the 405 and noticed a Giant Worthington Ford advertisement for the Focus Electric. I figured, why not see if the prices have dropped. I got to the dealership and there was ONE Focus Electric on the showroom floor. No one knew how to sell the vehicle and they were not doing any test drives. This was in January or February, not really a HOT sales time of the year, and no one was able to try to sell a vehicle that they were advertising on a BIG sign on the side of the freeway.

My last experience was with the Focus Electric sales was last month. I found myself on the 405, as I often do, and decided to check out South Bay Ford. I had a little bit of time to kill before I had to pick up the better half, so I figured to see the C-Max Plug In or the Ford Fusion Plug In (along with the Focus Electric) and get a small charge on the Active E while I played with the new Ford EVs.

Here’s a quick video I shot, turn up the video because the Leviton charger was making some really weird sounds as I charged on it (I interrupted it and just left it unplugged, it just sounded awful.)

Regardless, the sales person was more adept at the products and the differences between them. However, he really didn’t speak so well of the Focus Electric. He seemed to be more comfortable with either of the plug in hybrids.

I have never owned a Ford. Probably never will, but it’s hard to try to convince someone when a majority of the sales staff don’t know the product. As has been documented in Tesla’s challenge with direct sales in Texas and other states, they purport that the existing dealer model is ill equipped to take on the paradigm shift that EVs make vs their established ICE products. This point was further illustrated to me as I found out SOME features of the Focus Electric that WOULD be of interest to me was recently posted by Michael and Pamela Thwaite on their blog. Their coverage of the ONLINE capabilities of the Focus Electric would’ve scored points with me, had I been properly marketed to by the various Ford sales people that I have been with over the course of the last six months.

Let’s hope that BMW’s establishment of a sub-brand, BMW i, to focus its EV efforts will lead to a world where a predominantly ICE based automobile manufacturer can gain greater traction with its EV platforms. Nissan seems to do well selling its Leaf within one brand, I’m sure that not all strategies fit all organizations. I’m just hoping that BMW’s establishment of BMW i and its insistence on selling its purpose built i3 and i8 with such a radical design departure from the BMW aesthetic that some BMW owners (such as myself and my better half) expect will not be a misstep.