Oh yeah… Thanks for the reminder…

Two Roadster posts in a row… Must be some sort of record…

Well, I got the following in the mail the other day…

Thanks for the oil change reminder, Just Tires...  The @TeslaMotors Roadster doesn't need one #EV #EVBenefits

I guess having work done at non-Tesla locations subject one to some really interesting car offers.

A few months back, we found a nail in the Roadster’s tire. The tread was still good, and the leak was slow, so we had the tire patched at Just Tires.

This was an interesting repair because, the Roadster did not have a standard location to jack the car up to get the tire removed, so Just Tires refused to do the work… Initially.

So, I called the nearest Tesla Service Center (which was less than 2 miles from the Just Tires) and requested them to remove the tire, instead of doing it at their location, Tesla sent a Ranger to the Just Tires parking lot and removed the tire, waited for the repair to be done, and re-mounted the tire back on the Roadster. That’s the sort of service that’s somewhat screwy, but above and beyond. Tesla refuses to patch the tires, but understand that customers may opt to do this anyway (within reason) and the service center staff are reasonable enough to adjust and have workarounds that they help with.

Needless to say, I was happy with the work from Tesla.

Just Tires did a great job with the patch. They also patched the Model S a few months ago when I got a similar road debris issue with the Model S.

I think that Just Tires does have to figure out how to make their CRM system understand the needs of electric vehicle drivers may not be the same as internal combustion engine drivers.

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Dennis

rEVolutionary armed with a Tesla Model S S85 and a Tesla Roadster, when his wife let’s him borrow it. Formerly driving a BMW Active E (2012-Feb to 2014-Feb).

Dennis has been driving EVs since he found himself on the BMW Active E trials on February 2012. As a result of his involvement in the Active E program, he became Accidentally Environmental. Aside from this blog, he often tweets @dennis_p. When not driving, he can be found on the following Tesla/EV forums – teslamotorsclub.com, teslamotors.com, and model3ownersclub.com as AEdennis or on speakev.com as Dennis. In the interest of full disclosure, Dennis has an inherent bias toward electric vehicles and has an investment in and is LONG Tesla (NASDAQ: TSLA).

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