Roadster Annual Service… interrupted…

So, the Roadster went into its first Annual Service on September 2nd.  I made sure to communicate my ongoing concerns about the drop in ideal range in standard mode from 186 a year ago (when we picked up the car) to the low of 171 miles before I started doing the conditioning tests (and a high of 175-176 that I’ve had since the beginning of July.)

Today, when I picked up the car (not quite done with some of the work as we’re waiting for parts from Fremont) I was pleasantly surprised to see that the standard charge is now at 183 miles. After one year, a degradation of 3 miles (in about 10,000 miles and one year of CPO use is a LOT more acceptable than the 15 miles that had caused me to raise the alarm last month.)

IMG_20140904_172108

In the USA, Tesla Roadster Annual Service is $600. So, what do you get for the $600…

1) Fix things… In our case, we had a fracture in an AC line. Waiting on the part, so we’ll have to bring the car back when they get the part. (which is why the service was interrupted.)

2) Replaced a few more things:
Wiper Blade (2001366) 1
BAFFLE, INLET, PEM, DSTAR 1.5 (6002570) 1

3) Tire pressure (then again they ALWAYS do this, it’s mandated in California

4) Got a Model S Standard 60 loaner.

Our loaner for today's Roadster Annual Service. Is an uncommon .@TeslaMotors Brown S 60

5) Some parts were replaced after inspections –

Concern: Part missing following service
Pay Type: Goodwill
Corrections: Power Electronics Module (PEM) – Roadster 1.5
Power Electronics Module (PEM) – Roadster 1.5
Part Quantity
NUT,HEX,M6,ST STL,NYLOC (2000821) 4
COVER, SRS DISCONNECT, PEM
(6000779)
1
WSHR,M6 X 12 X 1.4,ST STL,GENERIC
(2003995)
4
ASSY,BRACKET,TPMS,RIGHT (6000924) 1
Parts Replaced or Added
Corrections: Soft Top Assembly
Soft Top Assembly
Part Quantity
SCR, CABLE TO SOFT TOP (6002461) 4
CABLE, TENSIONING SOFT TOP (6002465) 2

6) We complained of some “weird” noises…

Concern: Customer states: Vehicle noisy while driving – noise from rear
Pay Type: Goodwill
Corrections: Upright – Suspension – Rear – LH
removed and replaced upper control arm- left rear bushings
Part Quantity
BUSH-REAR SUSPENSION LONG
+INTERLEAF (2001482)
2
Parts Replaced or Added

7) The rear tires are worn… After 10,000 miles, looks like it’s time to replace the rear tires… Have to do it when we get back. Though I told them to replace the tires, there is still some wear left and we’ll do it when the part that we’re waiting for is ready.

8) Also waiting for a replacement driver side door sill that has a crack. So that’s something that we need to wait for as well.

9) Pulling logs seemed to have gotten stuck. So, the tech freed it up so that I can pull logs again.

In all, I’m very happy that after the battery bleed test and whatever else the technician did, we’re back over 180 miles for a full standard charge. I count that as a win.

It’s great to get an explanation on the delays in Roadster parts. In my case, some parts were readily available and fixed those things, but others are delayed because, per the Service Advisor, the Warehouse that houses a majority of Roadster parts is being moved. So, we’re now waiting for the move to complete so they can get the parts to us. Hopefully this means next week.

So, all the parts we’re waiting for are covered by the bumper to bumper CPO warranty, with the exception of the tires. They’re not the cheapest in the world, but along the same lines as other “high performance” tires.

Published by

Dennis

rEVolutionary armed with a Tesla Model S S85 and a Tesla Roadster, when his wife let’s him borrow it. Formerly driving a BMW Active E (2012-Feb to 2014-Feb).

Dennis has been driving EVs since he found himself on the BMW Active E trials on February 2012. As a result of his involvement in the Active E program, he became Accidentally Environmental. Aside from this blog, he often tweets @dennis_p. When not driving, he can be found on the following Tesla/EV forums – teslamotorsclub.com, teslamotors.com, and model3ownersclub.com as AEdennis or on speakev.com as Dennis. In the interest of full disclosure, Dennis has an inherent bias toward electric vehicles and has an investment in and is LONG Tesla (NASDAQ: TSLA).

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